Got a Land Rover? We know it’s your baby. After all, you spent a lot on it and like to give it much-needed TLC to keep it going. This highly sought-after British brand of four-wheel drive, off-road vehicles is owned by multinational vehicle manufacturer Jaguar Land Rover. You bought it for a reason. Your Land Rover looks great and drives like a dream.
So you know how important it is to stick to a regular service schedule in Dallas.
Land Rover Maintenance Guidelines
According to Kelley Blue Book, Land Rover vehicles have a 16,000-mile or 12-month service schedule, at which time an alert light will show up on the dashboard telling you it’s time for a service appointment. These appointments will include an oil and filter change, tire rotation, and comprehensive vehicle exam. This includes inspections of:
- Wheels and tires
- Wiper blades
- Parking brake
- Exterior lighting
- Drive belts
- Exhaust system
- Fluid levels (windshield wiper, cooling, power steering)
- Cabin air filter replacement
The service process then repeats itself at 32,000 miles, building on the 16,000-mile service by throwing in an inspection of the suspension, steering system, wiring harness, hoses, brake line and brake system fluid change.
Communication is Key
When your Land Rover needs service or repair, it’s important to be prepared when taking it into the shop. Create a list of things you want to cover so you don’t forget any important items. To have the best experience and outcome possible, you need to put communication with your mechanic as a top priority.
If something feels off, tell them. Don’t expect them to magically know. If poor communication was the reason you left your previous mechanic, don’t make the same mistake twice when coming to Hance’s European.
Tips For Communicating Effectively
Follow these tips for best results.
1. Be Clear With Your Requests
May seem obvious but you would be surprised to know how many car owners still don’t clearly outline what the issue is. You may want to complete a diagnostic form before arriving, if offered, to ensure the technician is aware of all the specifics.
New to Hance’s? Please provide us with a complete vehicle service history so your tech can gain a comprehensive knowledge of your Land Rover as well as its history and special needs. This also results in higher quality of service, as your technician can align their service with your high expectations. And when we have a vehicle history on hand, we are better able to keep you up-to-date on services recommended by the factory.
Forbes says the clearer you can be with your mechanic, the better he or she can diagnose and repair the problem at hand. Star by identifying what the problem is as best you can, then jot down some notes of anything specific you have noticed, such as sounds, leaks and odors. Add in how frequently you notice them as well.
2. Get an Estimate
Even when it comes to routine service, you should obtain a clear, accurate estimate in writing before you commit to service. You don’t want any surprises when you’re handed the bill. The estimate should list out the services that have to be provided as well as any issues you discussed with the technician. Speak up at this point to ask questions and clarify anything you don’t understand.
3. Confirm the Estimate
Next, it’s time to authorize the work by adding your signature to the estimate while confirming the amount. Be sure to give the shop a bit of leeway in case they run into a delay or snafu and have to alter the estimate somewhat.
4. Make Yourself Available
If issues come up while the Land Rover is in the shop, be sure to provide a contact number where you can easily be reached during the day if they have to ask a question. This way, they can quickly advise you of delays or unexpected issues. Sometimes mechanics can’t get a certain part or additional expenses cropped up that they didn’t anticipate. They will need your approval before proceeding.
If you have a strict budget, ask if the service or part is absolutely necessary to the safety and performance of your vehicle. Using that information, specify which parts of the service you want to authorize and which ones you would like to postpone.
Contact Hance’s European in Dallas
Need service for your Land Rover in Dallas? Just contact us at (214) 761-3247. Rest assured, our professionally trained and certified technicians offer the following:
- Range Rover Repairs and Service
- Range Rover Sport Repairs and Service
- LR2 Repairs and Service
- Defender 90 Repairs and Service